In this transcript from a video by Steven J Wick & Associates PC, we discuss dental practice financial management for dentists and dental practice owners. This video provides insights into understanding staffing options, insurance considerations, cost centers, profit centers, and tracking new versus repeat patients. Steve Wick explains how to monitor the financial performance of your practice, identify areas that impact profitability, and leverage industry standards to make informed decisions.

To learn more about how to track dental practice profits and improve financial oversight, check out our detailed article on dental practice financial management in Fort Collins.

Please note, this video does not constitute legal advice, and we recommend contacting a CPA who specializes in dental practices to review your specific situation.


Dental Practice Setup and Staffing Options (00:00:01)

Typically, a dental practice may either hire dentists and hygienists as W2 employees or contract with a doctor. In some cases, the doctor may be contracted to come in individually, or they may work for an employment agency, and the dental practice contracts with the agency. Both arrangements are common, and the setup can vary depending on the size of the practice. Usually, when working with dentists, the practice may consist of one dentist, two or three hygienists, a receptionist, and up to six or eight dentists as employees.


Small vs. Large Practices and Administrative Costs (00:00:48)

Small practices and large practices differ significantly in their administrative setup, back-office requirements, and associated costs. Insurance management is a key component, including the administrative paperwork required by insurance companies and Medicare. These costs need to be carefully factored in to determine if the practice is truly profitable.


Insurance, Medicare, and Cost Centers (00:01:29)

It is essential to understand the practice’s cost centers and profit centers. Direct costing for each area of the practice, including back-office work such as insurance management, is crucial. Each insurance company may have different reporting requirements, and Medicare is especially time-consuming. Practices must assess whether handling these requirements is worth the time and resources.


Managing Multiple Insurance Companies (00:02:04)

Insurance management requires careful consideration. Practices need to track how many clients use each insurance provider and evaluate whether accepting certain insurance is financially beneficial. This is a significant component of practice financial management.


New vs. Repeat Patients (00:02:46)

Tracking the number of new versus repeat patients is critical. The frequency of visits and follow-ups can impact revenue. Most practice management systems track this data, but many practices do not actively review it. Regular monitoring ensures that trends, such as a drop in new patients from 30 per month to 22 per month, are addressed before it impacts profitability.


Tracking Metrics and Adjustments (00:03:21)

Practices should establish dashboards or “balloon boards” that clearly display what metrics are being tracked, including patient numbers and financial goals. By comparing current performance to past data, adjustments can be made to maintain or improve results. This ensures that the practice does not reach year-end without realizing missed targets.


Employee Performance and Advertising Considerations (00:03:51)

Monitoring employee performance is vital for understanding the financial health of the practice. Advertising can also be a variable factor; sometimes it produces results, and sometimes it does not. Practices should evaluate the return on advertising investments carefully.


Understanding Costs per Segment (00:04:23)

Each segment of the practice, such as hygienists or individual doctors, has associated fees and labor costs. It is important to understand how much revenue each segment generates and how much it costs the practice to operate that segment. This provides a clear picture of profitability.


Insurance Challenges and Fee Management (00:05:10)

Insurance contracts can limit what the practice can charge for services. For example, a dental cleaning may be charged at $90, but insurance contracts may only allow $50. Understanding these constraints ensures that the practice knows whether it is truly profitable under various insurance agreements.


Revenue Models and Practice Efficiency (00:05:52)

Practices should evaluate whether their revenue model, including the number of patients seen daily, is efficient. High volume may compensate for lower reimbursement rates, while gaps in patient flow can impact profitability.


Profitability of Services (00:06:30)

Different services have varying profitability. While dental cleanings may generate a smaller profit margin, they often lead to higher-margin procedures such as fillings, crowns, or dentures. Understanding which services are profitable helps in planning and prioritizing care offerings.


Cost Centers and Profit Centers (00:07:11)

X-rays, crowns, and other procedures serve as both cost centers and profit centers. Tracking these with industry standards ensures the practice remains aligned with typical financial benchmarks. This allows for better comparisons to peer practices and overall financial planning.


CPA Services and Contact Information (00:07:48)

If you are a dental practitioner starting or managing a dental business, consulting with a CPA is recommended. For professional assistance with increased profits, payroll, or tax relief, you can explore services at SJ Wick CPA or call 972-243-3366. Their team is fully committed to helping your practice succeed.


Conclusion: Dental Practice Financial Management

Managing a dental practice successfully requires careful attention to staffing, cost centers, profit centers, and insurance reimbursement rates. Tracking new and repeat patients, evaluating the profitability of services, and comparing against industry standards ensures financial sustainability. Partnering with a knowledgeable CPA provides guidance to optimize operations, reduce unnecessary costs, and maximize profits. Consistent monitoring and professional advice are essential for maintaining a profitable dental practice.



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Luanne Mullen

Positive: Professionalism, Quality, Responsiveness, Value Steve Wick and Assoc. is a highly reputable accounting firm with over 25 years of experience. As a small manufacturer, I need an accountant diverse in all areas of accounting, and Steve is that guy. He's honest, diligent and works hard to stay ahead of the game. In addition, he manages all correspondence with the IRS so I can focus on my business. I've worked with Steve for over twenty years, and I'm confident and comfortable with his advice and judgement in all areas of accounting.

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Eric McKeown

Positive: Professionalism, Quality, Responsiveness, Value After years of trying to find a good accounting firm, we got started with Steve and his team a few years ago and I must say, it's one of the single best things we've done for our business. The help that we've received navigating through COVID, PPP loans, subsequent tax credits, and other financial challenges have been invaluable, and having somebody looking at our books and maintaining our financials has been a business saver for us. Steve and Angie have become more than accountants for us, they've become trusted advisors. I highly recommend Steve Wick & Associates for your accounting needs. They rock!

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Rick Dopuch

Steve Wick is a very talented CPA. I wish I would have found him years before I did. He takes time to get to know you – his business is clearly focused on relationships. Steve understands the “numbers” and as he says, they tell the story of where we’ve been, but more importantly he looks beyond the numbers to help you see why the numbers are the way they are. He digs in and helps you discover hidden roadblocks and bottlenecks and shows you how to bust through to the next level. I highly recommend Steve as not only a great numbers CPA, he’s also a remarkable financial strategist and profit improvement coach.

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Kevin Waide

Positive: Professionalism, Quality, Responsiveness, Value Steve Wick is an excellent accountant that I have done business with for the last 25 years. He is diligent in all aspects of tax prep and well-versed in the ever changing tax regulations. He can handle any of your accounting needs from payroll to quarterly and annual tax filings. I highly recommend his practice for any of your business or personal accounting needs.
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